🛡️ Responsible Gaming — sigabet

🤝 Our Commitment to Responsible Gaming

sigabet is more than just an online casino and sports betting platform — we are a community of Filipino players who love the thrill of Dragon Tiger, live bingo, slots, sabong, and sports betting. But we also know that gambling, like any form of entertainment, carries risks. That's why responsible gaming is not just a policy at sigabet — it's a core part of who we are.

We are committed to providing a safe, fair, and transparent gaming environment for all players across Manila, Cebu, Davao, Quezon City, Makati, and every corner of the Philippines. Our Responsible Gaming programme is built around three pillars: prevention, protection, and support.

sigabet actively promotes responsible gaming through player education, robust account controls, and partnerships with support organisations. We take our duty of care seriously — and we want every sigabet player to enjoy gaming as the fun, recreational activity it is meant to be.

🔞 21+ Age Policy — Strictly Enforced

In the Philippines, the legal minimum age for casino-style gambling is 21 years old, as regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). sigabet strictly enforces this age requirement across all games and services on the Platform.

All new sigabet players are required to confirm that they are 21 years of age or older during the registration process. sigabet reserves the right to request proof of age at any time, including government-issued identification such as a PhilSys National ID, passport, UMID, or driver's licence.

If you are a parent or guardian and are concerned that a minor in your household may be accessing the sigabet Platform, please contact us immediately at [email protected] (plain text — not a clickable link). We also recommend using parental control software to restrict access to gambling websites on shared devices.

⚠️ Recognising Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realise there's an issue until it has already affected their finances, relationships, or mental health. Knowing the warning signs is the first step toward getting help.

Common signs that gambling may be becoming a problem include:

• Spending more money on gambling than you can afford to lose, or borrowing money to gamble.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
• Gambling to escape stress, anxiety, depression, or other emotional difficulties.
• Lying to family members, friends, or colleagues about how much time or money you spend gambling.
• Neglecting work, school, family responsibilities, or personal health because of gambling.
• Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
• Repeatedly failing to cut back on gambling despite wanting to do so.
• Gambling with money set aside for essential expenses such as rent, food, or bills.

If any of these signs sound familiar — whether for yourself or someone you know — please read on. sigabet has tools and resources to help, and you are not alone.

📝 Quick Self-Assessment

Not sure if your gambling habits are healthy? Ask yourself the following questions honestly. If you answer "yes" to two or more, it may be time to use sigabet's responsible gaming tools or seek professional support.

🔧 sigabet Player Safety Tools

sigabet provides a comprehensive suite of responsible gaming tools that are built directly into every player account. These tools are easy to access, free to use, and designed to help you stay in control of your gaming activity at all times.

To access any of these tools, log in to your sigabet account and navigate to the Responsible Gaming section in your account settings. You can also contact our 24/7 support team at [email protected] (plain text — not a clickable link) for assistance setting up any limit or restriction.

🚫 Self-Exclusion Programme

Self-exclusion is the most powerful responsible gaming tool available on sigabet. When you self-exclude, you are making a firm commitment to stop gambling on the Platform for a defined period — or permanently. sigabet takes self-exclusion requests seriously and processes them without delay.

Here is how the sigabet self-exclusion process works:

1. Request Self-Exclusion: Contact sigabet's support team at [email protected] (plain text — not a clickable link) or submit a request through your account settings. Specify whether you want a temporary exclusion (minimum 6 months) or a permanent exclusion.
2. Immediate Account Suspension: Your sigabet account will be suspended within 24 hours of your request being processed. You will not be able to log in, deposit, or place bets during the exclusion period.
3. Marketing Opt-Out: sigabet will immediately remove you from all promotional mailing lists and will not send you any marketing communications during your exclusion period.
4. Funds Withdrawal: Any remaining balance in your sigabet account at the time of self-exclusion will be made available for withdrawal, subject to standard verification requirements.
5. Reinstatement: For temporary exclusions, reinstatement requests will only be considered after the full exclusion period has elapsed and following a mandatory 7-day reflection period. Permanent exclusions are irreversible.

sigabet will never attempt to persuade a player to reconsider a self-exclusion request. Your decision to self-exclude will be respected fully and without question.

🤲 Getting Help & Support

If you or someone you know is struggling with problem gambling, please know that help is available. You do not have to face this alone. sigabet encourages all players who are concerned about their gambling behaviour to reach out to professional support services.

In the Philippines, the following organisations provide confidential support and counselling for problem gambling and related issues:

sigabet's own support team is also available 24/7 to assist with responsible gaming concerns, account restrictions, and self-exclusion requests. Reach us at [email protected] (plain text — not a clickable link). All responsible gaming enquiries are handled with complete confidentiality and without judgment.

💡 Safe Play Tips for sigabet Players

Responsible gaming starts with good habits. Whether you're a new sigabet player or a long-time member of our community, these practical tips will help you keep your gaming experience enjoyable and under control:

• Set a budget before you play — Decide in advance how much you are comfortable spending, and treat it as the cost of entertainment. Never gamble with money you cannot afford to lose.
• Set a time limit — Decide how long you will play before you start, and stick to it. Use sigabet's session time limit tool to enforce this automatically.
• Never chase losses — If you've hit your loss limit for the day, stop. Chasing losses almost always leads to bigger losses. There will always be another day to play on sigabet.
• Take regular breaks — Step away from the screen regularly. Grab a snack, stretch, or chat with family. Gaming should fit into your life, not take it over.
• Don't gamble when emotional — Avoid playing on sigabet when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair decision-making and increase risk-taking.
• Keep gambling separate from finances — Never use money set aside for rent, utilities, food, or other essential expenses to fund your sigabet account. Use only discretionary income.
• Balance gambling with other activities — Make sure gaming is just one of many leisure activities in your life. Maintain hobbies, social connections, and physical activity outside of sigabet.
• Be honest with yourself and others — If gambling is affecting your relationships or daily life, talk to someone you trust. Honesty is the foundation of getting help.

📬 Contact sigabet's Responsible Gaming Team

sigabet's dedicated Responsible Gaming team is available around the clock to assist you with any concerns, tool requests, or support referrals. We are here to help — not to judge.

For full details on your account rights and obligations, please review our Terms & Conditions and Privacy Policy. For frequently asked questions about responsible gaming tools, visit our FAQ page.